MangTee

Get in touch with us at
Address:
814 mission street suite 600, Los Angeles,

CA, 90017, United States

We’re open Monday – Friday, 8 a.m. – 5:30 p.m. EST

or Email:

support@piscenlit.com

Frequently Asked Questions

Please read our FAQ before sending us a message.

How much does shipping cost?

Shipping costs will vary depending on the shipping destination and the number of items that you purchase

How long will it take to ship my order?

Orders typically ship within 5-20 business days. Shipping times vary based on the product and destination.

I’m having issues placing an order.

We’re sorry to hear that you’re unable to place an order. Please contact Customer Service at support@piscenlit.com and we will work on resolving the issue as quickly as possible.

My tracking number isn’t working.

Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

What payment methods do you accept?

We currently accept the following forms of payment:

Credit Cards: We accept Visa, American Express, Mastercard, and Discover

Debit Cards: We accept debit cards featuring the Mastercard or Visa logo. If you’re paying with a pre-paid debit card, you must register them before using them for online purchases. You can do this by following instructions on the card or contacting their own support teams.

PayPal: PayPal allows members to have a personal account linked to any bank account or credit card for easy payment at checkout.

How secure is my payment?

We take your security very seriously by verifying each transaction with the credit company and processing only those orders if the credit company so authorizes it. In the case of a suspicious or declined transaction, our company may contact you to confirm the validity and ensure your identity or cancel that order with full notification.

On credit/debit cards, CVV verification is required before any order can be completed. Additionally, most credit cards and Paypal offer buyer protection for online purchases. Please contact them directly for specific details as it may vary from one financial institution to another.

Our website protects your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input at 128-bit strength. This is often symbolized on most web-browsers by a small padlock appearing on the bottom bar of the window and the address of the window changing from http:// to https://, meaning a secure connection. In the event that an order cannot be completed, please contact our Customer Service. If our website cannot establish a secure connection, we will not risk your confidential information (it will not be transmitted).

What is the security code?

Credit and debit cards have a security code located on them to offer additional protection. For most cards it will be a 3-4 digit number located on the back. For American Express cards, look on the front side for a 3-4 digit number.

Send us an email

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